Orders placed after noon PST will ship next business day. Orders placed after 12PM PST on Friday will ship out Monday.
PLEASE NOTE that all orders containing face masks have a 3 days processing time before order is shipped out.
If you selected a traceable shipping option, please follow these steps to trace your package:
- Log in to your account
- Click on your order history
- Click on the tracking link that appears on your order details
COUNTRY SHIPPING RESTRICTIONS
ELLIE WAN does not currently ship to the following countries:
Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, French Southern Territories, Heard & McDonald Islands, Hong Kong SAR China, Indonesia, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Macao SAR China, Maldives, Myanmar (Burma), Nepal, North Korea, Oman, Pakistan, South Georgia & South Sandwich Islands, South Korea, Sri Lanka, Syria, Taiwan, Tajikistan, Turkmenistan, Uzbekistan, Vietnam, Yemen.
Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.